FAQ
Frequently Asked Questions

1. What types of cheese do you offer?

We offer a wide variety of cheeses including Cheddar, Mozzarella, Pizen Cheese, and several types of sliced and shredded cheeses. Our products range from blocks and slices to shredded forms and specialty blends.

2. Are your cheeses made from pasteurized milk?

Yes, all of our cheeses are made from pasteurized milk to ensure safety and quality. We adhere to strict standards in our production process to deliver products that are both delicious and safe.

3. Do you offer any dairy-free or vegan cheese options?

Currently, we specialize in traditional dairy cheeses and do not offer dairy-free or vegan alternatives. We are always exploring new product lines, so stay tuned for future updates.

4. How should I store your cheeses? 

For optimal freshness, store our cheeses in a cool, dry place. Once opened, keep the cheese wrapped tightly in plastic wrap or in an airtight container and refrigerate it. Use it within the recommended time frames provided on the packaging.

5. Can I order products directly from your website?

Yes, you can order all of our products directly from our website (https://heritagefoodsfsd.com/). Simply browse our selection, add items to your cart, and proceed to checkout.

6. What is your return policy?

We strive to ensure that our customers are satisfied with their purchases. If you receive a product that is damaged or not as described, please contact our customer service team within 7 days of receiving your order to arrange for a return or exchange.

7. Do you offer international shipping?

At this time, we offer shipping within the domestic region. For information on international shipping, please contact our customer service team to discuss your needs.

8. How can I contact customer service?

You can reach our customer service team via email at [customer.service@heritagefoodsfsd.com](mailto:customer.service@heritagefoodsfsd.com) or by phone at [Your Customer Service Phone Number]. We are here to assist you with any questions or concerns.

9. Are your products gluten-free?

Our products do not contain gluten. However, if you have specific dietary concerns or allergies, please review the ingredient list on the packaging or contact us for more detailed information.

10. How often do you update your product offerings?

We periodically review and update our product line to meet customer preferences and market trends. For the latest updates on new products and offerings, check our website or sign up for our newsletter.